Founder of Client Culture, Greg is passionate about helping firms deliver remarkable experiences that turn clients into advocates and help staff engage, connect and thrive. With a diverse background in law, management consulting and finance, Greg has worked with clients across Australasia, Europe and Asia. Greg holds Commerce and Law degrees from the Australian National University and an MBA from the Melbourne Business School, where he was the Nobby Clarke Scholar. He has lived in Italy and Japan and loves the cultures, food and languages, but admits he should be way more proficient than he actually is. He's an avid runner and below-par cyclist.

Lisa is a leader in client experience with over 200 successful research and advisory programs globally. Founder of CCI Consulting and former Managing Partner of ISG Australia and New Zealand, Lisa is at the forefront of managing the evolution of successful business-to-business relationships to create a competitive advantage. Lisa holds a Bachelor of Science (Mathematics major) and an MBA from the Melbourne Business School.